Krystal Beach Acapulco, Acapulco
About the Hotel
Krystal Beach Acapulco is located in the prestigious Golden Zone of Acapulco, offering views of the Bay of Santa Lucía. As the first hotel in this area, it has historical significance and caters to a variety of travelers seeking both leisure and business experiences. The hotel's prime beachfront location provides easy access to local attractions, restaurants, and shopping. Its design features a blend of modern accommodations and traditional Mexican hospitality.
Location
Krystal Beach Acapulco is situated across from Papagayo Park and only 800 meters from the town center, providing easy access to local landmarks and shopping centers. It is approximately 25 kilometers from General Juan N. Alvarez International Airport, with main bus stations nearby. Guests can enjoy picturesque views of the bay while being conveniently located near cultural sites such as San Diego Fort Museum.
Rooms
Krystal Beach Acapulco offers 400 air-conditioned guest rooms, including Standard Rooms, Junior Suites, and a Presidential Suite. Each room features large windows, marble-accented bathrooms, and private balconies with views of the Sierra Madre Mountains or the Pacific Ocean. Amenities include cable TV, safety deposit boxes, and complimentary Wi-Fi. King-size beds and double beds are available for guests seeking comfortable accommodations.
Eat & Drink
The hotel includes multiple dining options such as the Aquamarina Restaurant, which serves buffet-style meals, and La Palapa, specializing in seafood dishes. A snack bar is also available near the pool area, allowing guests to enjoy light snacks throughout the day. Both the lobby bar and the beachfront bar offer a range of cocktails and refreshing drinks against a stunning ocean backdrop.
Leisure & Business
Leisure activities at the resort incorporate five pools, including an infinity pool, a waterslide for families, and beach access with loungers and umbrellas. Business services include a Business Centre equipped with internet access and audiovisual equipment, as well as five event lounges that can accommodate up to 450 guests for various occasions. Kamp Krystal provides activities for children to enhance family experiences.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Golf course
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Entertainment
- Sun terrace
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Air conditioning
- Heating
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Location
Reviews and Ratings
The hotel has a stunning ocean view, with excellent and clean rooms, but unfortunately, they are very old and smelly. The service was outstanding, with exceptionally friendly staff who go out of their way to assist. The location was nice, though adjacent to an unpleasant sewage issue. The dining experience featured poor-quality buffets, despite having tasty sandwiches available.
The only good thing in this hotel was the rooms, especially considering we paid for an all-inclusive option but had to pay extra for everything like beach beds and cocktails. The rooms were old with nothing like coffee or refrigeration, and the check-in process took over 2 hours among a sea of loud families and screaming children.
My stay at this hotel was a mix of positives and negatives. The rooms, while lacking some basic amenities, were clean and excellent considering we opted for the 'all-inclusive' package that turned out to require additional payments for various services. Overall, the hotel presented a clean environment.
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