Krystal Beach Acapulco, Acapulco
About the Hotel
Krystal Beach Acapulco is located in the heart of Acapulco's renowned Golden Zone, overlooking the stunning Bay of Santa Lucía. As the first hotel established in this area, it has become an iconic destination for both leisure and business travelers. The hotel boasts a mix of modern amenities and traditional charm, making it a suitable choice for families, couples, and corporate events alike. Its beachfront location offers easy access to local attractions and delightful dining options.
Location
The hotel is conveniently situated along the Miguel Alemán coastal boulevard, just 15.5 miles from General Juan N. Álvarez International Airport. This prime location allows guests direct access to popular attractions like Papagayo Park and the Gran Plaza shopping center. Local bus stations nearby facilitate travel to various destinations in Acapulco.
Rooms
Krystal Beach Acapulco features 400 air-conditioned guest rooms that provide ample natural light with large windows. Guests can select from Standard Rooms, Junior Suites, or a Presidential Suite, each equipped with modern amenities. The rooms include private balconies with ocean or mountain views, marble-accented bathrooms, and either king or double beds for guests’ convenience.
Eat & Drink
The hotel offers a diverse selection of dining experiences, including the Aquamarina buffet restaurant and the La Palapa seafood restaurant. Guests can enjoy snacks at the Snack Bar near the pool or sip cocktails at the lobby bar. The culinary offerings reflect local flavors, with signature dishes like grilled fish and pozole being among the highlights.
Leisure & Business
Krystal Beach Acapulco provides five lounges that can cater to events with up to 450 guests. The on-site Business Centre is equipped with internet connections and audiovisual equipment. Leisure amenities include a pool with a waterslide and an infinity pool overlooking the beach, suitable for both relaxation and family fun.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Golf course
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Entertainment
- Sun terrace
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Air conditioning
- Heating
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Location
Reviews and Ratings
The hotel has a stunning ocean view, with excellent and clean rooms, but unfortunately, they are very old and smelly. The service was outstanding, with exceptionally friendly staff who go out of their way to assist. The location was nice, though adjacent to an unpleasant sewage issue. The dining experience featured poor-quality buffets, despite having tasty sandwiches available.
The only good thing in this hotel was the rooms, especially considering we paid for an all-inclusive option but had to pay extra for everything like beach beds and cocktails. The rooms were old with nothing like coffee or refrigeration, and the check-in process took over 2 hours among a sea of loud families and screaming children.
My stay at this hotel was a mix of positives and negatives. The rooms, while lacking some basic amenities, were clean and excellent considering we opted for the 'all-inclusive' package that turned out to require additional payments for various services. Overall, the hotel presented a clean environment.
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